NEW Free Copilot ROI Snapshot — find your annual licence waste in 90 seconds
/// TEMPLAB.AI · PROD.READY · v1.0
LDN · 00:00:00 BST

The AI agents your team would build, if your team had the time_

A productised agent practice for UK mid-market companies. We ship pre-engineered, integrated AI agents in 14 days, at a fixed price, from a growing library of templates. You bought Copilot. We make it do something.

00 / SIGNAL

Three numbers tell you everything. The window is open now.

UK SME adoption
0%

Up from 35% a year earlier. Boards now ask for AI strategy in quarterly reviews — not next quarter.

Copilot seats sold
0million

Microsoft did the demand generation. The licences are paid for. The ROI is missing.

In weekly active use
0%

The gap between paid and active is where Templab lives — and ships.

Kickoff to live
0days

Two-week fixed-price builds. Two years ago this was a £50k bespoke project.

01 / THESIS

Most AI projects fail because nobody ships the specific thing.

The buyer has paid for AI, been told to “do something with it,” and lacks the in-house capability to ship anything specific. We sell specifics.

templab://why.mp4 60 SEC · ARIA
Most "AI agents" you see online are demos — they've never touched a real business. Templab.ai is a UtilisTech practice focused on the boring, useful agents that actually ship inside real UK mid-market companies. Twenty years inside other people's IT taught us the same lesson over and over: there's always a workflow nobody owns, eating four hours a week from someone paid to do something else. That's where agents actually belong.
vs. consultancy

We sell outcomes, not time.

A templated approach lets us quote a fixed price, deliver in a fixed timeline, and carry the delivery risk ourselves. You sign off on the result, not the timesheet.

vs. generic SaaS

We meet you on Teams and Slack.

Generic agent platforms leave the customer doing the work. You don't have AI engineers in-house. We install, integrate, train your team, and run the agents in production.

vs. in-house build

The library compounds for you.

Every template is engineered once and hardened across customers. You get a production-grade agent in two weeks instead of a six-month build that ships at v0.4.

02 / LIBRARY

Thirteen agents, ready to ship. New templates added quarterly.

Each template is a pre-engineered agent core — prompts, tool definitions, evaluation harness — that we integrate into your stack in 5–10 working days. Demoable in under five minutes. Deployable in under two weeks. The library is chosen to hit the highest-ROI workflows in the mid-market.

0 / IN V1
IT Operations03 templates · Microsoft Graph · ServiceNow
T-01

Ticket Triage Agent

Reads inbound support tickets, categorises against your taxonomy, suggests resolutions from the knowledge base, auto-routes to the right queue.

5d
T-02

Onboarding / Offboarding

Provisions and deprovisions M365 accounts, security groups, and SaaS licences from an HR trigger. Audit trail included.

7d
T-03

Copilot Adoption Watcher

Tracks who's actually using Copilot, where it's creating value, and which seats sit dormant. Weekly digest to IT and the budget owner — prove the ROI or kill the spend.

5d
Finance Operations03 templates · Xero · QuickBooks · NetSuite
T-04

AP Inbox Agent

Pulls invoices from a shared mailbox, extracts header data, codes against the chart of accounts, posts a draft for review.

7d
T-05

Invoice Chaser

Monitors aged debtor reports, drafts polite-to-firm chase sequences in your tone, escalates by severity. Logs every touch.

6d
T-13

Close & Anomaly Helper

Speeds month-end close — flags anomalies in GL transactions, reconciles intercompany, drafts variance commentary for the FD. Weeks to days.

8d
Sales Operations03 templates · Salesforce · HubSpot · Pipedrive
T-06

Lead Qualifier

Enriches inbound leads, scores against your ICP, and routes to the right rep with a one-paragraph brief explaining why.

5d
T-07

Outbound Prospector

Researches target accounts, drafts personalised cold outreach, sequences follow-ups, books meetings into reps' calendars. Your SDR layer without the headcount.

7d
T-08

Proposal Drafter

From a CRM opportunity and a short brief, drafts a tailored proposal using your existing template library and pricing rules.

8d
HR Operations02 templates · Slack · Teams · Calendars
T-09

Policy Q&A Agent

A Slack or Teams bot that answers policy questions from the company handbook — with citations back to the source paragraph.

5d
T-10

Interview Scheduler

Coordinates calendars across candidates and panels, sends confirmations, handles reschedules without a human in the loop.

6d
Comms & Customer02 templates · Teams · Zoom · Zendesk
T-11

Meeting Action Tracker

Joins your Teams or Zoom calls, captures decisions and action items, assigns owners, chases completion in Slack. Meetings finally produce outcomes.

6d
T-12

Customer Service Resolver

Goes beyond triage — resolves tier-1 tickets from your knowledge base end-to-end, escalates the rest with a draft response attached. Handles 40–60% of inbound on day one.

7d
02.5 / IMPACT

What a successful pilot looks like. Modelled from 2026 industry benchmarks.

First three named case studies publish in June 2026. Pilot pricing on the table for early customers in exchange for case-study rights. Apply →

01 Modelled · 30-day

UK manufacturer
150–200 staff

T-05 Invoice Chaser

AR ageing dragging on the working capital line. The FD is sending polite chase emails herself.

Typical build6 days
£ recovered · month 1£35–55k
Manual touches removed~90%
02 Modelled · 14-day

Professional services
250–400 seats

T-03 Copilot Adoption Watcher

Bought Copilot for the firm eight months ago. The CEO is asking for the ROI report. Nobody can find one.

Dormant seats found20–25%
Annual licence saving£20–35k
Time to first insight5 days
03 Modelled · 21-day

MSP / IT services
50–100 staff

T-01 Ticket Triage

Tier-1 queue swamped. Tier-2 engineers triaging instead of fixing. SLA breaches climbing.

Typical build5 days
Tickets auto-resolved40–55%
FTE hours saved/wk15–22
03 / PROCESS

A short, fixed sales motion. Discovery in a week, build in a fortnight.

STAGE01

Discovery Audit

Half-day workshop with your operators. We map your stack, your pain, and identify 5–8 candidate agents ranked by ROI. You leave with a written report.

1 week£2,500
STAGE02

Pilot Agent

Single templated agent, deployed and integrated to your live systems. Two rounds of customisation, a UAT cycle, and a training session.

2 weeks£8–12k
STAGE03

Agent Bundle

A pack of 3 or 5 agents at a per-unit discount, sequenced across a quarter. Preferred path for serious buyers with multiple workflows in scope.

4–8 wks£27 / 42.5k
STAGE04

Care Retainer

Monitoring, model updates, prompt tuning, monthly review. Hypercare for the first 30 days included on every build, free.

Ongoing£1,500/mo
STAGE05

Fractional AIO

An embedded role for customers running three or more agents. Quarterly roadmap, team enablement, and an internal champion you can lean on.

Ongoing£4,500/mo
04 / PRICING

Fixed prices. No discovery decks. No surprise invoices.

SKU
Package
What's in it
Price
Cadence
SKU-01
Discovery Audit
Half-day workshop + written report. Almost always converts.
£2,500
One-off · 1 wk
SKU-02
Single Agent
Pick one template. We integrate, customise, train, and run hypercare for 30 days.
£10,000from £8k
One-off · 2 wks
SKU-03
Triple Pack
Three agents, sequenced across a quarter. 10% off list.
£27,000
One-off · 4–6 wks
SKU-04
Five Pack
Five agents, sequenced over 8 weeks. 15% off list. Enterprise-flavoured.
£42,500
One-off · 8 wks
SKU-05
Care Retainer
Monitoring, model updates, monthly review. Attached at handover.
£1,500/month
Ongoing
SKU-06
Fractional AIO
Embedded role with quarterly roadmap and team enablement.
£4,500/mo · from £3.5k
Ongoing
04.5 / FOUNDING CUSTOMERS

The first three pilots ship at half price.

We're a new practice. Right now we need three named case studies more than we need full margin on the first builds. So here's the straight deal:

You get
  • 50% off the list pilot price — from £4,000, not £8,000
  • The same 14-day build, integration, training & 30-day hypercare
  • A direct line to the founder for the whole build
In exchange
  • A named case study + a short testimonial once it's live
  • Honest feedback while we harden the template
  • Permission to reference the result (numbers can stay anonymised)
The conditions
  • Three slots. We pick three — applying isn't a guaranteed slot
  • You fit the brief: UK, 50–500 staff, a real workflow to automate
  • Programme closes once all three are taken
Apply to be a founding customer Three founding slots · first come, first assessed
05 / FIT

Built for UK companies between 50 and 500 people who have already paid for AI and haven't seen the ROI.

You fit the brief

  • GeographyUnited Kingdom — South East, London, Midlands
  • Headcount50–500 employees
  • Turnover£10m–£50m
  • StackMicrosoft 365 (E3 / E5) or Google Workspace
  • SignalRecent funding, new CFO/COO, Copilot purchase, or post-acquisition integration
  • IndustriesProfessional services, accountancy, legal, recruitment, MSPs, hospitality, property, healthcare admin

The buyer in the room

  • PrimaryCOO, IT Director, or Head of Transformation. Has been asked by the CEO what their AI strategy is. Has probably bought Copilot. Has no internal AI capability.
  • SecondaryFinance Director. Signs off the spend. Needs payback in under 12 months and no platform lock-in.
  • WantsA credible partner who quotes a price, delivers a working thing, and doesn't leave them dependent on a consultant forever.

× We'll be honest about who we don't serve

  • Companies under 50 people — you'll buy on price, we won't be it.
  • Teams already running an internal AI build squad.
  • Banking, insurance, defence — too long a sales cycle for our cadence.
  • Anyone wanting to train their own foundation model.
06 / STACK

Opinionated on purpose. Fewer choices, faster builds.

LLM · primary
Claude Sonnet / Opus 4.7
Strongest tool-use, 1M-token context, UK-friendly governance.
LLM · fallback
OpenAI GPT-5 family
Customer-specific fallback for regulated buyers.
Orchestration
n8n · self-hosted
Visual workflows, full code escape hatch, your team can read it.
Agent framework
Claude Agent SDK · LangGraph
Agent SDK for production templates; LangGraph where the graph matters.
Vector store
Postgres + pgvector
One less vendor. UK data residency by default.
Hosting
Azure UK South · Cloudflare
UK residency, fast deploys, predictable billing.
Integration
MCP · MS Graph · REST
Model Context Protocol is the standard now — every system speaks it.
Frontend
Slack · Teams · Next.js
We meet your team where they already work.
Observability
Langfuse · Helicone
Token tracking, eval harness, customer-facing usage reports.
07 / GET STARTED

A free 20-min call, a written follow-up, and an honest answer on whether we're the right partner.

Tell us what's broken. We'll triage which agent fixes it and reply with a one-page written follow-up — usually within one working day. No pitch deck, no nurture sequence. If you're a fit we'll point you to a pilot or a deeper £2,500 audit. If you're not, we'll say so.

contact@templab.ai· +44 (0) 20 7509 6746· Mon–Fri, London hours· 3 build slots left for June
08 / CONTACT

Tell us what's broken. We'll tell you straight which agent fixes it.

// FASTEST PATH

Book a free 20-min audit call

Pick a slot in Dean's calendar. We'll triage your stack, point you to the right template, and follow up in writing. No pitch deck. No nurture sequence.

Open calendar calendly.com/dean-utilistech
— or write us a message —

We reply within one working day. No marketing list, no nurture sequence.